Clear expectations from the beginning.

Nature of the service

Services include interview coaching, mock interviews, competency and STAR preparation, CV and application support, confidence coaching, revision notes, workshops and related guidance. The exact scope, delivery format and fee are agreed before paid work begins.

No guarantee of appointment

Coaching is designed to improve preparation, communication and confidence. Recruitment decisions remain entirely with the relevant employer or interview board, and no particular score, panel position, offer or appointment can be guaranteed.

Accuracy and client responsibility

Clients remain responsible for ensuring that all CV, application and interview information is truthful, accurate and based on their own experience. Ace That Interview will not knowingly assist with false or misleading information.

Professional integrity

A conflict-of-interest check may be completed before work begins. A service may be declined or limited where professional, employment, confidentiality or fairness concerns arise.

Bookings, fees and changes

A consultation request is not a confirmed appointment. Session times, fees, payment arrangements and any changes or cancellations are confirmed directly with the client before the service is delivered.

Confidentiality and materials

Client information is treated confidentially, subject to legal and professional obligations. Coaching notes, guides and other materials are supplied for the client’s personal use and should not be reproduced commercially without permission.

Contact

Questions can be sent to info@acethatinterview.eu.